Pam Austin, CIO, Ballad Health

This episode recorded live at the 10th Annual Health IT + Digital Health + RCM Annual Meeting features Pam Austin, CIO, Ballad Health, here, she shares how Ballad Health is simplifying care through thoughtful use of AI, governance, and workflow redesign. She discusses key strategies for reducing clinician burnout, improving patient access, and ensuring that technology truly gives time back to caregivers.