Lessons From the Operations Trenches, with Ryan McNamara

About this Episode In this episode of the Agency Profit Podcast, Marcel sits down with Ryan McNamara, an experienced operator and Head of Operations at Rise at Seven, a fast-growing international agency specializing in creative search-first strategies. Ryan shares his journey from launching a startup during the 2008 recession to navigating the complexities of agency life, highlighting the evolving role of operations in today’s competitive landscape. Together, they unpack the growing importance of financial rigor, performance culture, and process efficiency in running successful agencies. Ryan also offers practical insights into creating frameworks that empower teams, balance risk, and foster growth, making this episode a must-listen for agency leaders and operators striving to scale sustainably.