#47 Next-Gen UX Helps to Survive Disruption

This article by UXDA delves into the transformative impact of digital technologies on the banking industry. The landscape is shifting rapidly from the decline of cash and the rise of digital payments to the emergence of Central Bank Digital Currencies (CBDCs) and competition from Fintechs. Innovation is the key to thriving in this evolving landscape. Leveraging technologies like AI, the Metaverse, or embedded finance can create modern, engaging financial services. That includes shifting towa...